Tenant FAQs

  • How Can I Search for Available Rental Properties?

    You can easily browse our available rental properties on our website.

  • What is Required for the Rental Application Process?

    Generally, you will need to provide proof of income, rental history, and a completed rental application form. Specific requirements may vary, so check the property listing or contact our team for details.

  • How Long Does the Application Approval Process Take?

    The application approval process typically takes a few business days, but the timeframe may vary. We work diligently to process applications promptly and will keep you informed throughout the process.

  • What is the Security Deposit and How is it Handled?

    The security deposit amount varies by property, but it is typically one month's rent. It is refundable and used to cover any damages beyond normal wear and tear. We follow transparent procedures and provide a detailed move-in and move-out inspection.

  • How Secure Are Your Apartments?

    In our apartments, we provide 24/7 on-site property management, featuring a dedicated staff committed to ensuring your security. Each property boasts a full-time property manager and maintenance staff, diligently working to keep your apartment and its amenities updated to the highest standards of quality.

  • Do You Offer Furnished Apartments?

    Yes, all of our apartments can be furnished for a fee. Give us a call ahead of time or contact us!

  • What Maintenance Support Do You Provide?

    If you encounter any maintenance issues, contact us to submit a maintenance request. Our dedicated team will address the issue promptly and keep you informed throughout the resolution process.

  • How Do I Submit a Maintenance Request?

    You can submit a maintenance request by contacting our property management team directly. We strive to address maintenance issues promptly to ensure a comfortable living experience.

  • How Does Billing Work?

    At Supreme Rentals, our apartments are supported by a full-time team overseeing maintenance, property management, and administration. Our permanent office houses dedicated management and accountants committed to ensuring your financial security. Our staff simplifies payment processes while delivering quality service and timely information to make your renting experience seamless and reliable.

  • What Payment Methods Do You Accept for Rent?

    We typically accept rent payments by cash, credit card, cheque, e-transfer or automatic withdrawal.

  • What is the Process for Renewing My Lease?

    Approximately two months before your lease expires, our leasing team will reach out to discuss renewal options. If you wish to renew, we'll guide you through the process, ensuring a seamless transition into your renewed lease term.

  • Are Pets Allowed?

    Dogs are not allowed in our apartments. However, consideration for all other pets can be evaluated on an individual basis.


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We put the needs of renters and rental properties first because we respect how important these investments are. Our goal is to provide all of our clients with safe homes they can call their own.